Estate and letting agents
Answer "Is it still available?" without picking up the phone.
Buyers and tenants ask the same questions about properties, fees and viewings — often in the evening, when your office is closed.
Your assistant
Illustrative example
Do you charge a holding deposit for rentals?
According to our fees page, a holding deposit of one week’s rent is taken to reserve a property. Would you like me to pass your details to the lettings team so they can talk you through the next steps?
Typical questions
What your customers ask, and how it helps.
Illustrative examples. Your assistant only answers from information you approve.
Is this property still available?
Points visitors to the current listing information on your site.
What fees do tenants pay?
Answers from your published fees page, word for word where it matters.
Can I book a viewing?
Collects name, contact details and preferred times for your team to confirm.
Which areas do you cover?
Summarises the branches and areas listed on your website.
How enquiries reach your team
Viewing requests can go to lettings or sales depending on the question, with the property reference included.
Good to know
The assistant shares published information only and does not give legal or financial advice.
More examples
Moments where it pays for itself.
Illustrative conversations based on what businesses like yours deal with every week.
Books a viewing at 11pm
I saw the 2-bed flat on Elm Road. Could I view it on Saturday morning?
I can request that for you. Could I take your name, phone number and whether you have a property to sell or let? The lettings team will confirm a Saturday slot first thing tomorrow.
Why it helps: A viewing request with the property reference is in your inbox before the office opens.
Catches a valuation lead
Thinking of selling my 3-bed semi in Headingley. What would it be worth?
I can’t give a valuation online, but we offer free, no-obligation valuations in Headingley. Would you like to book one? I just need your address and roughly when you’re thinking of selling.
Why it helps: A seller lead captured while other agents’ websites stay silent.
Other sectors
See it answer your customers, using your own website.
Paste your web address and see an assistant answer questions about your business. No payment details needed.