This supplement applies to business customers in United Arab Emirates. It forms part of the agreement with Lyndon Mukandavire trading as Cailub, alongside the Terms and Conditions, Privacy Policy and Data Processing Agreement. Where this supplement and those documents differ, this supplement applies for customers in United Arab Emirates.
1. Who this supplement applies to
Business customers established in mainland United Arab Emirates. Customers in the DIFC and ADGM free zones are not yet supported.
2. Who you are contracting with
Cailub is a trading name of Lyndon Mukandavire, a sole trader based in the United Kingdom at 60 Stockport Road, Manchester, M12 6AL, United Kingdom.
Wherever you are based, your contract is with this UK business. The UK GDPR applies to all of Cailub’s processing, the Information Commissioner’s Office (ICO) is our lead regulator, and prices are charged in pounds sterling (GBP). This supplement only adds the local rules that also apply in United Arab Emirates.
3. Rights that cannot be excluded
Nothing in our terms excludes rights that cannot be excluded under UAE federal law.
4. Governing law and courts
These terms are governed by the law of England and Wales, subject to any mandatory rules of UAE federal law. The courts of England and Wales have jurisdiction over any dispute, unless mandatory law in your market gives you the right to bring proceedings locally.
5. Your privacy rights and the regulator
Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data gives individuals rights over their personal data. You can use them by emailing us.
The supervisory authority is the UAE Data Office.
Regulator: UAE Data Office.
6. International data transfers
Transfer terms under the UAE data protection law: Not yet verified. This section will be completed before this supplement is published.
7. AI disclosure
Every Cailub chatbot shows a notice that the user is talking to an AI. Customers cannot remove it.
8. Marketing
Cold outreach and prospect demos are off: UAE rules treat marketing sent without the recipient’s consent as spam.
9. Tax
Not yet verified. This section will be completed before this supplement is published.
10. Language
English. Arabic terms may be added.
11. Regions not currently supported
- DIFC: Separate data protection law. Not yet reviewed.
- ADGM: Separate data protection law. Not yet reviewed.