This supplement applies to business customers in United Kingdom. It forms part of the agreement with Lyndon Mukandavire trading as Cailub, alongside the Terms and Conditions, Privacy Policy and Data Processing Agreement. Where this supplement and those documents differ, this supplement applies for customers in United Kingdom.
1. Who this supplement applies to
Business customers established in the United Kingdom.
2. Who you are contracting with
Cailub is a trading name of Lyndon Mukandavire, a sole trader based in the United Kingdom at 60 Stockport Road, Manchester, M12 6AL, United Kingdom.
Wherever you are based, your contract is with this UK business. The UK GDPR applies to all of Cailub’s processing, the Information Commissioner’s Office (ICO) is our lead regulator, and prices are charged in pounds sterling (GBP). This supplement only adds the local rules that also apply in United Kingdom.
3. Rights that cannot be excluded
Nothing in our terms excludes or limits liability that cannot be excluded or limited under the law of England and Wales, including liability for death or personal injury caused by negligence, or for fraud.
Limits on our liability to business customers apply only so far as they are reasonable under the Unfair Contract Terms Act 1977.
4. Governing law and courts
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
5. Your privacy rights and the regulator
You have the rights set out in our Privacy Policy under the UK GDPR and the Data Protection Act 2018.
You can complain to us first, and you can also complain to the Information Commissioner’s Office (ico.org.uk).
Regulator: Information Commissioner’s Office (ICO).
6. International data transfers
Where we transfer personal data outside the UK, we rely on UK adequacy regulations (including the UK-US data bridge where the recipient is certified) or the UK International Data Transfer Agreement or Addendum. The route for each provider is shown in the Subprocessor Register once verified.
7. AI disclosure
Every Cailub chatbot shows a notice that the user is talking to an AI. Customers cannot remove it.
8. Marketing
Cold B2B email to corporate subscribers only (limited companies, LLPs and similar), with full sender identity, postal address and an opt-out. No cold email to sole traders, partnerships or personal-looking addresses. No calls or texts.
9. Tax
Not yet verified. This section will be completed before this supplement is published.
10. Language
English.

