This register lists the providers that may process personal data in delivering Cailub services, where they process it and the safeguard used for transfers outside the UK. Entries marked "Being confirmed" are still being checked against each provider’s data processing terms.
1. Current providers
| Provider | Purpose | Data involved | Customer data? | Location | Transfer safeguard |
|---|---|---|---|---|---|
| Supabase | Sign-in and main database | Account details, profiles, orders, chatbot data | Yes | EU (Stockholm, Sweden); support access may be from elsewhere | EU adequacy for storage; Being confirmed for support access |
| Render | Application servers and background jobs | Data processed by our backend | Yes | EU (Frankfurt, Germany) | EU adequacy; Being confirmed for support access |
| Cloudflare | Website hosting, content delivery and DNS | Request data and technical logs | Limited | Global network | Being confirmed |
| Anthropic | AI model inference | Prompts, website content, conversation text | Yes | United States | Being confirmed |
| Firecrawl | Reading public website pages | Submitted URLs and public page content | Yes (public content) | United States | Being confirmed |
| Resend | Sending emails | Names, email addresses and email content (including enquiry notifications) | Yes | United States | Being confirmed |
| Consultation calendar invitations and Meet links; optional Google sign-in | Name, email address, booking time | No (Cailub’s own consultations) | Global | Being confirmed | |
| Google (the customer’s own Google Calendar) | AI Appointment Booking: checking free times and adding, moving and removing bookings, only after the customer connects its own calendar | Free and busy times; booking details (visitor name, email, optional phone and notes, time) | Yes, written into the customer’s own Google account | Global | The booking is held by Google under the customer’s own agreement with Google; Cailub only sends it there on the customer’s instruction |
| Twilio | AI Phone & SMS: phone numbers, carrying calls, and sending and receiving texts | Phone numbers, call routing details, text message content and delivery status; the business address registered for a number; for US texting, the business registration details, authorised contact and example messages, which Twilio passes to The Campaign Registry and US carriers | Yes | United States (with global carrier networks) | Being confirmed |
| Retell AI | AI Phone & SMS: the AI voice agent that answers and makes calls | Call audio, transcripts, call summaries and, where the business switches it on, call recordings | Yes | United States | Being confirmed |
| Stripe | Payment processing | Billing and payment information | No (payment data only) | UK, EU and United States | Stripe acts as an independent controller for payment data |
2. Changes to this register
We will update this register and notify affected business customers before adding or replacing a subprocessor that processes their personal data, giving them the opportunity to object as set out in the Data Processing Agreement.
3. Contact details
Lyndon Mukandavire trading as Cailub60 Stockport RoadManchesterM12 6ALUnited Kingdomcailub.solutions@gmail.com